A voice agent for every conversation your team has.
Frontline lets you build custom AI voice agents — each with its own objective, questions, flagging rules, and voice. Start with delivery feedback, then spin up agents for LR creation, delivery reminders, failed-delivery reattempts, and anything else your team picks up the phone for — in English and हिन्दी.
Not just logistics — any call your team makes
Every agent you build gets its own objective, questions, flagging rules, and voice. Frontline places the call, understands the reply, and routes what matters — whatever the use case.
Custom agents for any workflow
Describe an objective in plain language and Frontline builds an agent for it — delivery feedback, LR creation, delivery reminders, reattempts, surveys and more.
Multilingual by default
Every agent speaks English and हिन्दी, switching to match each person's language automatically, mid-conversation.
Flagging & exception rules
Define what matters — a damage, a red flag, a disqualifying answer — and Frontline tags the call the moment it hears it.
Instant escalation
Route flagged calls to the right team in under two minutes, with the full transcript and context attached.
Outcome scoring & summaries
Every call is scored against the agent's objective and summarized — CSAT, delivery confirmed, LR booked — as a live, exportable metric.
Configurable questions
Toggle, reorder, and edit the questions each agent asks — the extracted variables and downstream actions update automatically.
Four agents. One team never picked up a phone.
A few of the agents teams have built on Frontline — each with its own objective, voice, and flagging rules. Build your own in minutes.
Confirms the customer received their delivery, catches anything that arrived damaged, and measures how satisfied they are.
Auto · English + हिन्दी
Calls the transporter, confirms the LR number, and creates the booking in your TMS — no manual data entry.
Auto · English + हिन्दी
Calls ahead of an out-for-delivery shipment, confirms availability, and captures the delivery window and gate instructions for the driver.
Auto · English + हिन्दी
Reaches customers after a missed delivery, reschedules the reattempt on the spot, and cuts repeat failures before they cost you the trip.
Auto · English + हिन्दीFrom idea to a calling agent in minutes
No scripts to code, no call center to staff. Configure four things and your agent is ready to dial.
Define the objective
Describe what the agent should accomplish — confirm a delivery, reschedule a reattempt, create an LR — in plain language.
Configure questions & rules
Add the questions it asks and the flagging rules that matter — damages, red flags, disqualifying answers.
Pick a voice & language
Choose the agent's voice and let it speak English and हिन्दी, switching automatically to match the caller.
Deploy & place calls
Trigger calls manually or from your systems. Transcripts, scores, and flags flow straight back to your dashboard.
Natural conversations, not IVR menus
Whatever the agent is for, it detects the person's language on the first reply and continues the whole call in it. No key-presses, no “press 1 for English” — just a conversation the other side actually wants to have.
What would you build a voice agent for?
Sign in to the demo console, place a live call, and watch an agent capture answers, flag exceptions, and escalate — in under two minutes.
See it live